If I could give 0 stars I would. For a start I struggled to start a return, I kept getting booted off of the returns page. I eventually got through to customer services and got a return started. Sent the parcel away and got an email to say they recieved it. After emailing to say i was still waiting for my money I got a email to say it had been processed and I should have the refund in 3-5 days. Nearly 2 months on and I’m still waiting for a refund of over £100. Constantly emailing, trying to find out what’s going on to be told the same thing over and over again, they will refund manually. Avoid ordering from this scam of a company!
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