Last time I went to get my intoxalock calibrated there was an unexpected maintenance update. Something that should’ve been a routine 15 minute calibration turned into 3 hours of my time wasted, uber fees to get to army training, and rudeness from intoxalock staff.
The lady that did my calibrations was very kind and helpful the entire time to me while dealing with the people at intoxalock. There had been no warning that an update was taking place nor a solution for them to get my device calibrated so I could drive my car. The people at intoxalock were rude and unhelpful to my maintenance technician. They repeatedly hung up on her and transferred her while offering no solutions to getting my car operational.
I would avoid intoxalock at all costs if you don’t want your time and wasted by a company that doesn’t even have the common courtesy to help you after they screw you over.
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