I am looking for a callback about the condition the company has left my home in. After you admitted fault for damaging my ceiling, I appreciated the acknowledgment. However, the work remains incomplete, and I need to finalize dates for its completion. It’s been over a week since we discussed this, and I understand it’s the holiday season, but I hoped to have everything resolved before then. If a representative could reach out to facilitate this, it would be appreciated. Otherwise, I may need to consider further action. I also note your previous responses have included unfounded accusations, which I find troubling. My only goal is to restore my bedroom to its prior condition.
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The team at intuECO have been working in ECO/CERT for over 16 years, meaning we have extensive experience in helping thousands of customers access energy efficiency grants, from loft insulation to full central heating systems.
Since ECO4 was launched in July 2022, we're proud to have helped out over 8000 households upgrade their heating and insulation in their properties.
We pride ourselves at always putting our customers at the forefront of what we do, ensuring customer satisfaction each and every time.
We are a Trustmark registered installation company, where you will be issued with a Trustmark certificate and Qualitymark insurance backed guarantee upon completion. See more