Review Time
intuECO Ltd logo
Reply from intuECO Ltd
Unfortunately it is the case that there is an ongoing criminal investigation in to this matter which is why we can't comment further at this time.
REMOVE THIS FROM YOUR RESPONSE VIA EDIT. LIBEL
All the staff were polite and friendly, arrived on time and worked solidly.. They kept us informed through the job as to what they were doing.
Apparently our loft space is very low which made working conditions difficult for laying the insulation , but Luke and Ryan worked very hard to complete the job.
To the directors listed on companies house. The team responsible for the repairs at my residence has left it in disarray for almost a month, with work only partially completed and covered in plaster dust. I have had to seek urgent medical attention for respiratory problems. Invoices for emergency cleaning and decorating will be due for payment on Monday, as per company policy. The work should be finished by Monday, except for the plastering.
To the directors listed on the company registry, your team handling the repairs at my residence has left it in disarray for nearly a month, unfinished and covered in plaster dust. I’ve had to seek urgent medical attention for respiratory issues. Invoices for emergency cleaning and decorating will be ready for payment soon, as per company policy. The work is expected to be completed shortly, aside from the plastering.
I am looking for a callback about the condition the company has left my home in. After you admitted fault for damaging my ceiling, I appreciated the acknowledgment. However, the work remains incomplete, and I need to finalize dates for its completion. It’s been over a week since we discussed this, and I understand it’s the holiday season, but I hoped to have everything resolved before then. If a representative could reach out to facilitate this, it would be appreciated. Otherwise, I may need to consider further action. I also note your previous responses have included unfounded accusations, which I find troubling. My only goal is to restore my bedroom to its prior condition.
I’m expecting a callback from a representative regarding the unfinished repair work in my home. Given the state it’s been left in, I thought this would be treated as urgent. Please reach out as soon as possible. I’m very disappointed and upset with how the company has handled this situation. There have been broken promises, and I hope you can deliver on your commitments.
A representative visited to provide initial information about loft insulation. He was polite, friendly, and informative, and followed up with updates before and after our survey. The contractors who came were all friendly and professional. Thank you again for the service.
The company shows little tolerance for those who struggle with technology. I still have a leaking radiator, and this issue has persisted since September without proper resolution. I have attempted to reach the complaints department, but no one answers. Communication from the company is dreadful.
Claim your business profile now and gain access to all features and respond to customer reviews.
The team at intuECO have been working in ECO/CERT for over 16 years, meaning we have extensive experience in helping thousands of customers access energy efficiency grants, from loft insulation to full central heating systems.
Since ECO4 was launched in July 2022, we're proud to have helped out over 8000 households upgrade their heating and insulation in their properties.
We pride ourselves at always putting our customers at the forefront of what we do, ensuring customer satisfaction each and every time.
We are a Trustmark registered installation company, where you will be issued with a Trustmark certificate and Qualitymark insurance backed guarantee upon completion. See more
terrahydroseeding.com
oceanvistapool.com
www.hardwaresource.com
myhomefloorplans.com
eliteheatingservices.com
uk.eco-worthy.com
www.guttercleanandrepair.co.uk
www.nuovaedilcostruzioni.com
handymanlawns.com
spectrumarchitectural.com
