I bought a device on June 26 for a significant amount, and it took over four months to arrive. I was excited to use it, but after a few days, it started to emit a smell and even smoke. I reached out to the company immediately, but communication has been frustrating, and I haven't received a proper response since early October. I've asked about the plug compatibility, but I feel ignored. Now, I am requesting a refund, but I have doubts about getting my money back. This experience has been disheartening, and I plan to warn others.
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