Review Time
I have not yet received a credit to my original payment method and am still waiting for the confirmation email. On August 7, 2025, the support team confirmed that they received my return package and stated that the refund would be processed to my original payment method. They mentioned that refunds typically take 3–5 business days to show up, depending on my bank’s processing times. I look forward to receiving the email confirmation once the refund is finalized. Thank you for your attention to this matter.
I bought a device on June 26 for a significant amount, and it took over four months to arrive. I was excited to use it, but after a few days, it started to emit a smell and even smoke. I reached out to the company immediately, but communication has been frustrating, and I haven't received a proper response since early October. I've asked about the plug compatibility, but I feel ignored. Now, I am requesting a refund, but I have doubts about getting my money back. This experience has been disheartening, and I plan to warn others.
This company is a scam! I purchased their device at a high price, hoping it would alleviate my chronic pain, but it did nothing. I tried to contact them about a return, but they don’t provide a phone number, likely anticipating the volume of refund requests. Their email support claimed they don’t accept returns on used items. If you see their advertisements, I urge you to stay away, as you will lose your money if you decide to return it. You can find similar products elsewhere for a fraction of the price and with a fair return policy.
I have not yet received a credit to my original payment method and am still waiting for the confirmation email. On August 7, 2025, the support team confirmed that they received my return package and stated that my full refund would be issued to my original payment method. They mentioned that refunds typically take 3–5 business days to process, depending on my bank’s timeline. I look forward to the email confirmation once the refund is completed. Thank you for your attention.
After reading various reviews, I was concerned I might be getting scammed. However, it took exactly four weeks for my order to arrive. The site may have been overwhelmed with orders, and it seems the restock is coming from overseas. If I had known it would take this long, I would have been more patient. The product finally arrived today, and I see some improvements on the site regarding order processing.
I placed my order on May 17, 2025, and received a confirmation with a tracking number by May 22, 2025. As of June 2, 2025, I still hadn’t received anything. Customer service has been terrible, and it feels automated. I've reached out multiple times with no meaningful responses. I suspect this company is a scam. However, on June 16, I received tracking information indicating my order was in transit. I remain hopeful, but I will update once I receive the product.
Upon ordering, I requested a tracking number, and they replied that I would receive it shortly. However, after that, there was no further communication until I canceled my order and reported the issue to my credit card company. I also asked for a phone number, but to no avail.
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