This company is a scam! I purchased their device at a high price, hoping it would alleviate my chronic pain, but it did nothing. I tried to contact them about a return, but they don’t provide a phone number, likely anticipating the volume of refund requests. Their email support claimed they don’t accept returns on used items. If you see their advertisements, I urge you to stay away, as you will lose your money if you decide to return it. You can find similar products elsewhere for a fraction of the price and with a fair return policy.
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