The website is horrible to work with. I have fought for days just to figure out how to get website builder. When I first went to the site, it said build a site in minutes, click here. It offered ai supported building so I paid. Well, it turns out the hosting package THEY directed me to doesnt have a website builder. I went through the entire site to find the website builder and when I couldn't find it, I sought support. Nope no online support. You have to CALL THEM!It is nuts that a tech company doesn't have live chat support or even email support. I don't want to sit on a phone. So I went to Gemini - yep, the Google AI - to get answers. Gemini figured out I needed to purchase a web builder thing which I did for the month to month with the first month free.
Then I began my trek to figure the site out. I have been building websites since I was a kid and know html personally. And this web builder makes that look easy. I started with the ai prompting. I was informed I would be able to prompt ai to get a high quality site. I just got another canned template with some colors removed. Oh well I thought, I'll just use the editor. Oh, that was a mistake.
I had to delete everything the ai did, fought for hours to get my background image for the first page, and have struggled with putting my text where I want it. It forces you to use templates when you want to put in a section. I can't build my own style of navigation. I can't for the life of me figure out how to get my logo to appear. The button elements don't have options. Only a single size button and while it claims I can resize it, I haven't been able to. The button might as well be a form radio button it is so small.
The mobile site and desktop site have differences that make it obvious that the page isn't rendering right. I don't like scrolling sites so I deleted all the middle garbage and it left a white space on the desktop site forcing users to scroll.
I absolutely hate this web builder and will be seeking a refund most quickly.
And to top it all off, when you put in your PayPal information, they don't charge it right away, only authorize it. Then three days later send you an invoice that makes no sense whatsoever. It took me a phone call just to figure out it was for what I already ordered.
And of course I had to call. The guy I talked to was wonderful, so that isn't a problem. But it is absolutely insane there is no online support for a web company in 2026.
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