Dreadful experience.Update:It became increasingly clear that even if I sent the watch back to China as requested, withpostage, insurance and customs fees, that they were unlikely to give me a refund. I contacted the bank who were brilliant (thanks Halifax) who said, reply to them that this item is not as advertised, and it is available for collection from (my address). It is not my responsibility to post it. Wait 15 days and on day 16, contact the bank disputes team again and they will sort it out.Received the watch and little of its functionality works. The 30 day return is a fiction. They repeatedly send trouble shooting information which appears to be a delaying tactic. After that they say that their product is fine, and if you want to return it, it will be expensive due to postage, insurance and custom fees. They then offer a 5% refund to keep it, followed by a 10% refund. I am currently reclaiming this through a chargeback dispute through the bank.Would recommend avoiding this company and product, as it appears my experience is not unusual
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