I ordered this watch and it took over a week to arrive and then the watch strap snapped within two days of wearing. The battery seems to lose life very fast. It dropped from 100% to 76% over night and the screen keeps going dim(far to dim to try change the settings and only stays this dim for around 5 minutes) I raised my concerns with the company who offered me a new strap. When I explained to them about consumer rights as it was faulty they offered me a 15% refund but refuse to accept it's faulty and will not pay return postage and it goes back to china so it's very expensive to return as costumes duty ECT. The staff are unhelpful and quite rude. They just send the same message multiple times. They don't actually reply to what you are saying. They don't accept responsibility for a faulty product which they should be doing. I do not recommend this company. There products are cheap, don't last and there customer experience is awful.
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