Where to start? I ordered then cancelled straightaway when I realised a) it was from China and b) I only needed a tracker not a watch, only to be told it had already been dispatched and couldn't be cancelled. When it arrived, I did not open it but contacted so-called customer services to arrange a return. That is when the real fiasco began-I was asked to keep it and told their products are 'really good' etc, and FINALLY after countless exchanges of email, given an address in China to send it back even though I had cancelled within 30 minutes of the order being placed! I duly sent it back, it was collected on 21st July, and delivered on to the address 6th August-and I am STILL 26th August waiting for my refund! Excuse after excuse!! and no word of apology!! Disgraceful behaviour by this company! Had I found and read reviews beforehand, I would NEVER have bought it! They say buyer beware!! Absolutely true!!
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