Do not buy from this website. I bought a watch thinking it was fine. The watch doesn't connect to the app (fitness pro) that is on the instructions. When I contacted lucy in customer services, she advised me that they use a different app called infowear that didnt even connect to the watch! I then went back to Lucy showing her a screen recording of the watch not working with the app she told me to use and she told me that the app is wrong and I had to use the original app. I asked for a refund on every email but it wasn't even acknowledged by lucy but they offered me 15% refund on a £138 watch in order to avoid a return. It was disgusting! And then, after I pushed and pushed for a return, lucy told me their full return policy. Aside from the advertised "you must pay for the international postage and customs fee, you may not even get your full refund and the you will lose the watch." Yes i have the email. I wish I read the reviews. Its a complete con.
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