Proactive Customer Service! Just when I was wondering what took so long, there came an email clearly laid out the situation with offers to choose for next step. I chose to wait but with a change of case color and Polly also reminded me to change the magsafe ring color as well which i totally forgot. Much appreciate the customer service!
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PITAKA, a lifestyle brand focusing on material innovation and humanistic spirit. In Sanskrit, "PITAKA" means "container". We design everyday essentials that protect and store smart devices, utilizing cutting-edge materials and manufacturing techniques. Our mission is to create a lifestyle that is simple, smooth, and light, freeing you from unnecessary burdens.See more