#3rd Edit: It's odd to be accused of spreading misinformation when the only conflicting language comes from you. The email I received stated: (I can provide screenshots if necessary.) "Start using your subscription. You must use your subscription within 3 days on an Android device to ensure it's registered with the developer. If you fail to do so by Dec 3, 2025, it will be canceled, and you'll receive a refund for any payment made." You claim it's due to "non-approval," but Google attributes it to "non-use." Perhaps I’m mistaken, but if I receive an email urging me to use my application—which provides a SECOND PHONE LINE—then making and receiving calls would logically mean I am using the application. Is that unreasonable? Imagine my shock when, while using the app as instructed, my service was canceled and refunded. I never wanted it canceled or refunded. I wouldn't have advertised the phone number if that were my intention! So, through no fault of my own, your support team informed me I'd need to pay $49.99 to reinstate a number I never intended to cancel. #2nd Edit. The number was registered for a medical office that relies heavily on online booking. It served as an alternative for clients uncomfortable with digital methods. I don't know which call flagged me for spamming—the ONE TEST CALL I made or the few calls I received during my brief service. I contacted support, who told me it would cost $49.99 to restore a number canceled by your flawed software. #Edit again, it seems they are avoiding the issue of my service being canceled despite my compliance. I suspect they canceled my account intentionally because it was through Google Play, aiming to avoid fees to a third party. My initial feedback still stands: Extremely disappointing experience! I signed up for the service and intended to purchase a year but ended up with a month instead. ($20 per month feels excessive when I can add a second line for $30.) Fortunately, I didn’t proceed. After updating my website with my new number, my service was canceled for "Lack of Use." I received an email stating, "Use the application from your device within 3 days or your subscription will be canceled." I assumed using the second line for calls and voicemails sufficed, but it did not. My subscription was surprisingly canceled. When I reached out to support, they seemed more focused on their lost revenue than my frustrations. The kicker? It costs an additional $20 to text from the virtual line, which I wasn't aware of before signing up. They didn't seem concerned about my losses. Save yourself the trouble and look for alternative virtual phone line services; you'll be grateful you did.
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