iplum.com

3.9
3.9 Based on 138 reviews

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Aleana
BEWARE

Greetings all- I hope everyone is staying safe and healthy. I wanted to share with you all my experience with iPlum. This was an app I purchased that allowed me to port my business phone number into my iPhone (without upgrading to a dual SIM). It cost about $100 for the year- advertising Unlimited Text and Calls. Overall the app performed fairly well. Since quarantine I have been using my business number quite a bit- low and behold their UNLIMITED plan, is LIMITED! I wanted to call them to find out what was going on, but guess what it's $20 to call customer service! I can email for free. I emailed and got a fairly quick reply, but didn't really explain why they advertise Unlimited, when it's limited. I was told I needed to buy 'global credits' - 2000 for $20- no explanation as to how those credits were used- just that they were worth 1 cent per credit- I was burning through those credits, approximately every 10 days or so. I decided to upgrade my cell phone to a dual sim phone and port over my number and be done with iPlum - guess what they wanted $20 to port my number! T-Mobile told me they've never heard of a company doing this. PLEASE BEWARE OF USING IPLUM. Stay safe everyone.

1
Date of experience: Apr 21, 2020

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