I had an extremely disappointing experience with the service. I purchased a mailing address in London and paid an additional fee for their suggested notarization service. Despite providing all requested documents and completing the notarization, my account remains inactive. When I reached out to customer support to check on activation, I was informed that I needed to contact their UK partners myself for updates. It’s incredibly frustrating that the service expects customers to handle their third-party interactions. Even after they finally agreed to email the UK partner, they followed up three days later telling me again that I needed to reach out myself and resend my ID and proof of address. I have already submitted these documents several times. Communication has now ceased completely, and my service is still inactive. Meanwhile, I keep receiving automated emails urging me to add more funds to my account. If you are looking for a reliable service that values your time, steer clear!
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