This service has really declined since my last experience. I can't believe how deceptive their practices have become. While playing a game, I came across an ad for their bag priced at $4. I clicked on it, signed into my old account, and took the quiz. It then prompted me to continue, but there was no indication that a charge would be finalized or what the amount would be, so I assumed that I would see it on the next page. Instead, it seemed like the purchase was completed without any notification of the cost. After not using them for over five years, I was surprised to find that they still had my payment information on file, and I received a notification of a $36 charge! I tried to cancel immediately, but I couldn’t get the automated system to assist, nor could I reach a representative. Now, I'm left waiting and hoping for a response to my ticket for a refund.
Claim your business profile now and gain access to all features and respond to customer reviews.
IPSY is a beauty subscription service that delivers a set of personalized beauty products straight to your door, making it easier to discover your new go-tos, feed your passion for beauty, and try your favorite brands at an incredible value. You always have a say in what goes in your bag (from telling us your preferences in our Beauty Quiz to choosing additional products to your shipments), making IPSY the most personalized beauty subscription on the market.
IPSY was founded on a singular mission: to inspire individuals around the world to express their unique beauty. Everything we do is to support you on your journey to self-discovery, so you’ll feel confident letting your unique beauty shine every day.See more
