My 92 year old father in law purchased these hearing aids, somehow… he managed to order and pay for three pairs… two were refused delivery on (still waiting on a refund) and one pair were totally unsuitable for him, way too fiddly. Plus you needed a screwdriver to adjust volume etc. trying to get the address from ipure has been impossible, plus… even though their own website (and the fake Facebook ad, with even more fake reviews!) says 100% money back guarantee, they want to charge him £35 to return, not that they have or will give their return address as I said! All I keep getting is emails saying “keep the aids, and we will refund you 25/30/35/40% of the price”. I DO NOT RECOMMEND using this company at all. It is a Chinese company trying to give the impression that it is a UK company.AVOID AVOID AVOID.
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