I had a good experience until this week. I followed the usual instructions with the new pen, but no fluid came out, and the gauge wasn't clicking properly. I tried a different needle, but the same issue occurred. I sent photos and am still waiting for a response. I'm now five days behind on my injection, which is a significant gap in my treatment. As a pensioner, I'm struggling to afford this treatment, but I know that being overweight is detrimental to my health. I've already spent nearly £300 with nothing to show for it. I understand they need to verify the faulty pen, but where's the customer service? This is utterly unfair. I deserve a replacement immediately! I'm now overweight and financially strained. I won't be buying Christmas gifts this year, as my family agrees that my health is the priority.
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IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy.
Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK.
We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.See more