iqdoctor.co.uk

4.7
4.7 Based on 121 reviews

IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy....

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Average Rating

4.7

/
5

121 Reviews

5 Star
90%
4 Star
2%
3 Star
3%
2 Star
0%
1 Star
4%

All Reviews

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Review Time

Kim
Applying for Mounjaro can be quite complicated with some companies, but I found this one a lot easie

Applying for Mounjaro can be quite complicated with some companies, but I found this one a lot easier, plus they were quick to despatch my order. Thank you!

5
Date of experience: Feb 27, 2026
Tracey
Unfortunately my last pen didn’t work as well as the last few months have. It probably didn’t help

Unfortunately my last pen didn’t work as well as the last few months have. It probably didn’t help as the order couldn’t be delivered on the day scheduled so was then left the next day outside the front door , and the courier didn’t knock. When was noticed the ice pack has completely defrosted. Whether that affected the efficiency of the Monjaro pen last month , but I had full on food noise and put weight on. So I changed the delivery address this month and was fine. I could tell on the first day of taking the injection that it was working how all the other ones have since last year. So to me it was either a bad batch or because it wasn’t kept cold before I received it.
This last order was perfect !!!

5
Date of experience: Feb 09, 2026
Myrtle F.
Great Service and Quick Resolution

I mistakenly placed two orders, and they verified this, realizing it was an error, and promptly refunded the difference. My package was approved and dispatched swiftly after that. Transitioning from another supplier required some alternative proof, which took a bit of time, but since then, everything has gone smoothly. I would highly recommend this service.

5
Date of experience: Jan 07, 2026
Vernon Wilson
Customer Service Disappointment

My recent order was lost because it was dispatched on the incorrect day. They acknowledged their error but are refusing to issue a refund. To make matters worse, they tried to persuade me to retract my negative review by offering a discount on my next order! It's absurd! I'm out £180 due to their mistake. Avoid this service; it's great until something goes wrong, and then they don't want to help!

1
Date of experience: Dec 12, 2025
Joel Morris
My first experience was excellent!

I placed my initial order last night at 10 PM and followed all the provided instructions (as it was my first time, I needed to submit documents and pictures). I spoke with a representative earlier today for my assessment; he was very friendly and engaging, which made the entire process smooth. My order is now on its way! I would definitely recommend this service!

5
Date of experience: Dec 11, 2025
Outstanding service, excellent staff

I placed my first order last night at 10 PM, followed all the instructions (as it was my first time, I needed to submit documents and photos). I spoke with a representative today for my assessment; he was very kind and friendly, making the process easy. My order is now on its way! Highly recommend this service!

5
Date of experience: Dec 11, 2025
Jonathan Price
Don't bother with this service

This service was a total waste of time. They made me jump through hoops only to tell me I don't qualify. It's a joke of a company! They claim it will take 3-5 days for my refund. This feels like a farce run by amateurs. I've been on treatment since March, and they still say I don't qualify. Ridiculous!

1
Date of experience: Dec 11, 2025
Scarlett Anderson
Service has declined recently

I had a good experience until this week. I followed the usual instructions with the new pen, but no fluid came out, and the gauge wasn't clicking properly. I tried a different needle, but the same issue occurred. I sent photos and am still waiting for a response. I'm now five days behind on my injection, which is a significant gap in my treatment. As a pensioner, I'm struggling to afford this treatment, but I know that being overweight is detrimental to my health. I've already spent nearly £300 with nothing to show for it. I understand they need to verify the faulty pen, but where's the customer service? This is utterly unfair. I deserve a replacement immediately! I'm now overweight and financially strained. I won't be buying Christmas gifts this year, as my family agrees that my health is the priority.

1
Date of experience: Dec 11, 2025
AP94
Exceptional service

Exceptional service.

5
Date of experience: Dec 10, 2025
Supportive customer service

The customer service was very supportive. My order was approved and shipped within 24 hours after I submitted the required photos and prescription evidence!

5
Date of experience: Dec 10, 2025

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Business Details

  • IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy.

    Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK.

    We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.See more

  • email help@iqdoctor.co.uk
  • call 01216799794
  • language https://www.iqdoctor.co.uk

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