Review Time
We ordered a framed picture at the shop in Camden, London, in August. It arrived, and while the quality wasn't as good as we were hoping for (for the price) it is still a nice piece of art. HOWEVER, we then recieved a second bill from FedEx charging us for VAT and other handling fees. We had already paid for VAT and all shipping to our address in the UK, and at no point did they tell us that the picture would be coming from abroad, or that there would be extra charges. Iris Galerie were very difficult to get hold of and didn't answer their phone line. When we got through by email they initially refused to pay for any of this, meaning we were paying twice. Then when they eventually agreed to cover these extra fees, they failed to refund us the correct amount and refunded in Euros, not pounds stirling that we had bought in. The whole process has taken weeks and been very stressful, and we are still out of pocket. Very disappointing.
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Chez Iris Galerie, vous êtes l'œuvre d’art.
Nous proposons une expérience unique : capter l’essence du regard et immortaliser votre iris grâce à une technologie alliant photographie et impression de haute qualité.
L’unicité, les couleurs et les détails de vos yeux sont notre inspiration.
Découvrez la beauté de votre iris seul, en couple, entre amis, en famille... Et laissez-vous envoûter par vos yeux et ceux de vos proches.See more
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