What does this company do well? Honestly, nothing. From day one, we faced constant issues requiring daily reboots, leaking charging bases, and embarrassingly poor customer service. They ask for photos repeatedly without providing clear guidance on what they need. After waiting on hold for nearly an hour, the representative seemed uninterested in helping. This has been a massive waste of money.
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iRobot designs and builds robots that make a difference in people's lives. Our cleaning robots provide faster, smarter ways to get dirty jobs done and our government and industrial robots protect those in harm's way.