I would give no stars if I could. I purchased a robot vacuum in September, and now it shows a hardware error. Customer service informed me it's out of warranty, so they can't help. There is no clear process for complaints or escalation. This service is unacceptable, and I will never purchase from this brand again.
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iRobot designs and builds robots that make a difference in people's lives. Our cleaning robots provide faster, smarter ways to get dirty jobs done and our government and industrial robots protect those in harm's way.