Absolutely awful experience with this company. Placed an order and some parts were missing and I'd been sent a few different knobs to what I had ordered (I ordered 11 and 6 of them were the ones I wanted!). After a few emails and weeks back and forth with customer service I decided to just return all items and get a refund as they told me they couldn't send out the items that were missing and I needed to re-order. Still waiting on my refund for the items I returned. I stupidly thought it wouldn't happen a second time and that perhaps it was just a one off...placed a second order and received half of the items I had ordered. I have emailed customer service a few times and they haven't done anything to sort this issue. I recommend never ordering from here. I'm £80+ out of pocket because of this useless company
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Ironmongery World is a specialist ironmongery hardware manufacturer and major distributor of hand forged, heavy duty ironmongery products and the preferred choice of DIY professionals. We specialise in high performance products, from a wide selection of antique coat hooks, locks and shelf brackets to a vast array of hinges, latches and door handles.
Trade prices & Free Returns as standard with International and Express UK delivery options.See more
