I registered an account a few days ago. First, I purchased a premium subscription and immediately completed KYC with my passport, as the hosting provider recommended doing so. Then I ordered one server and paid for everything with my personal card with 3DSecure. After some time, I received a request to confirm the purchase using a bank statement. I did that and sent the statement for the transaction. To repeat: the card is in my name and the account is verified. In some time, another request arrived asking for a photo of the card. That is already too much — why is the customer treated as a fraudster by default? Moreover, sending a photo of the card is highly questionable from a PCI DSS perspective and potentially unsafe for me as a client. In the end, the account was blocked and the service no longer works. Now I do not know whether the money will be refunded, but I hope it will be.
Claim your business profile now and gain access to all features and respond to customer reviews.
At is*hosting, we believe hosting should be simple, powerful, and worry-free. Whether you're running a small personal project or managing a large-scale business, our mission is to provide high-performance, secure, and globally available hosting solutions that just work.
With 20 years of experience and our own infrastructure spanning 37 countries, we’ve built a hosting environment that prioritizes speed, reliability, and flexibility. Unlike many providers, we own and operate our hardware – ensuring complete control over performance, security, and network stability. Our data centers meet Tier 3+ standards, guaranteeing maximum uptime and resilience.
But great technology alone isn’t enough. What sets us apart is our customer-first approach. Our 24/7 support team doesn’t just answer tickets – they solve problems, proactively monitor performance, and ensure your hosting runs smoothly at all times. We believe that support should be fast, human, and genuinely helpful, not just a scripted response.
Security is at the heart of everything we do. From free enterprise-grade DDoS protection to rigorous security policies, we go beyond the industry standard to keep your projects safe. We’re also committed to transparency – no hidden fees, no vague policies, just clear and honest service.
Whether you need VPS, dedicated servers, private networking, or custom hosting solutions, we’re here to help. Join thousands of businesses and developers who trust is*hosting for their global hosting needs and experience the difference a truly customer-focused hosting provider can make.
Fast. Secure. Reliable. That’s is*hosting.See more
