I bought a U7 Ebike off Amazon from ISINWHEEL. It arrived broken and after trying to communicate with them for weeks (obviously trying to see if I would just move on without a fight) I finally got an okay - only in words - to take it to a local shop to get fixed. I did just that - the back tire came flat and would not keep air - it needed a new tube and the stearing bar that goes into the frame would not stay tightened due to the gears in the actual frame needing adjustment. My bill came to $86.56. As I was riding it for the first time of having it for almost a full month - I came to find out that the screen and motor where not communicating and it almost threw me into a CHILD on the path. The only reason I even got a refund for the bike is because Amazon supported me. They also covered my S&H back which I am grateful I didn't trust ISINWHEEL for - as now that the bike that never worked in the first place - is in their hands they are telling me they will not refund me for the almost $100 because the bike is still broken. Yes, it is. But how is that MY FAULT? THE BIKE CAME BROKEN IN ATLEAST THREE WAYS THAT HAD NOTHING TO DO WITH ME.
My true thought - do yourself a favor and just stay away from ISINWHEEL all together. It is not worth it and they are not an honest company.
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