isleofflowers.co.uk

3.7
3.7 Based on 27 reviews

...

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Madonna Morgan
Concerned about this company's integrity.

I ordered flowers through Interflora for my daughter who had just got out of hospital. The tracking update showed them as delivered but they weren't received.No proof of delivery, no calling card left, no driver seen on CCTV.I contacted Interflora but all their lines of communication stop at 1700hrs and of course, you aren't informed which florist they have used. Eventually I managed to get an agent on livechat who told me that it was Isle of Flowers - London Bridge. I have telephoned their landline number which takes you to a Vodaphone messaging service but they don't respond despite messages being left. Flowers ordered the same day from The Flower Station at 16:50 arrived within 2 hours - the courier rang and took photographs of the delivery. I would advise using them - there was no delivery charge unlike the £9.00 Interflora charge and the flowers were magnificent.

1
Date of experience: May 10, 2024

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