I’m a full-time student and this has been an incredibly frustrating experience. I am a student and I called about my summons as I needed help. The tone of staff on the phone was consistently cold and dismissive, as if helping residents was an inconvenience. Instead of support, I was made to feel stupid and at fault for an administrative mistake that wasn’t mine.
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Islington London Borough Council is the local authority for the London Borough of Islington in Greater London, England.