istanbulepass.com

3.9
3.9 Based on 13 reviews

Istanbul E-pass is a digital sightseeing card that gives you access to 100+ top attractions and guided tours in Istanbul. Enjoy instant delivery, skip-the-line entry, and flexible pass options while saving up to 70% on regular prices. Discover Istanbul ea...

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Average Rating

3.9

/
5

13 Reviews

5 Star
71%
4 Star
0%
3 Star
7%
2 Star
0%
1 Star
21%

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Matt Bis
I had an amazing experience with EPass while I was in Istanbul. The guides did a great job during th

I had an amazing experience with EPass while I was in Istanbul. The guides did a great job during the tours, and the skip the like was amazing to get past the queues. Easy to deal with, great customer service, and exceptional value for what you get. Can’t speak highly enough about the reservation! I will recommend this for anyone and everyone who is travelling. Best service I’ve ever had from a tour operator. 10/10. Thank you for making my vacation that much better!

5
Date of experience: Feb 20, 2026
Matt Bis
Amazing experience with EPass

I had an amazing experience with EPass while I was in Istanbul. The guides did a great job during the tours, and the skip the like was amazing to get past the queues. Easy to deal with, great customer service, and exceptional value for what you get. Can’t speak highly enough about the reservation! I will recommend this for anyone and everyone who is travelling. Best service I’ve ever had from a tour operator. 10/10. Thank you for making my vacation that much better!

5
Date of experience: Feb 13, 2026
Peter
Honesty, customer service

I came to istanbul on a business trip, the conference was concluded earlier than I expected, decided to take a hot air balloon ride with istanbul epass.1. The conversation started, I am interested in the hot air balloon ride, the response was, you need to book the cappadocia trip, not booking the trip unless I am going on the HAB ride, sure we can arrange that after you book.2. I did, no booking at all for HAB ride.3. Shuffled around to get to the right tour.4. Booked for three days two night trip, which is in fact a day and a half of attractions, two nights at a hotel, one breakfast and two lunches.5. Hotel is substandard, one towel for three days, one breakfast, 6. First lunch is in a buffet set up 4 out 5.7. Attractions motivated by sales and commission 8. 2nd restaurant, I sat beside a 15 person tour, just before they left, the servers took what ever plates cutlery and wait, food yes salads, and placed it in front of me, seriously 9. Asked for water, brought the water no glasses. 10. The town, two thirds or more closed, off session.11. Go back to HAB ride, was not booked, the ride was canceled bc of winds, relied on IEpass to book next day, not a word from the them. 12. Promised a guide at airports, none to be found.13. It's not three days as the third day is travel to airport and flight back.

1
Date of experience: Jan 02, 2026
Omer
The Istanbul E-pass saved us so much…

The Istanbul E-pass saved us so much time and money. Customer service was quick and helpful whenever we had questions.

5
Date of experience: Dec 15, 2025
Umur Duru
Fantastic experience from start to…

Fantastic experience from start to finish! Istanbul E-pass let us explore the city’s highlights effortlessly. Great value, friendly guides, and smooth entry everywhere.

5
Date of experience: Dec 07, 2025
Aytek Gül
Amazing communication and help

Amazing communication and help. I didn't plan my trip ahead. Just arrivaed to Istanbul and found them online. Their communication, assistance and suggestion truky elevated my experience. An the free activities you get when you get the pass helped me fount attractions that I didnt even know existed. Thank you epass

5
Date of experience: Dec 04, 2025
Esra
It was a great experience

It was a great experience! Thank you a lot!

5
Date of experience: Dec 03, 2025
Lisa
Best co-working space in whole…

Best co-working space in whole Istanbul, love to work here in private and on the same time meet great people!

5
Date of experience: Dec 01, 2025
John
Istanbul E-pass made sightseeing so…

Istanbul E-pass made sightseeing so easy! We skipped the lines, joined great tours, and visited all the must-see attractions.Amazing value and a fantastic way to discover this beautiful city. Highly recommended!

5
Date of experience: Nov 18, 2025
Norbert Papp norbi
Biggest rip off ever

4 attraction tickets for 120 euro = 30/attraction The website "forgot " to mention that 'reservation required' means it's not free, just disconted: for example Galata tower instead of 35 euro it was "only" 30 and -1 ticket out of 4 total!Buy tickets in place individually to save money, because website is misleading. I wasn't brave enough to count how much money I lost with this great "offer"

1
Date of experience: Nov 10, 2025

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Business Details

  • Istanbul E-pass is a digital sightseeing card that gives you access to 100+ top attractions and guided tours in Istanbul. Enjoy instant delivery, skip-the-line entry, and flexible pass options while saving up to 70% on regular prices. Discover Istanbul easily, affordably, and your way with Istanbul E-pass.

  • email istanbul@istanbulepass.com
  • call +908503023812
  • language https://istanbulepass.com

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