The information on the website BEFORE purchasing is missleading, it appears as everything is included... after you buy, you find out that in order to get the experiences, you MUST go with them and with the epass group to enter the museums (Topkaki Palace, Basilica Cistern, Dolambhace palace). In some of this attractions, there are exclusions in the ticket and ylu must pay extra. The "skip the line" feature of this pass, means that the "guide" skeaks you into the museum and you dont get a ticket, so you cant get the audioguide.The guides really try, but their explanation is superficial and short... so at the end, you are by yourself, and without the chance to get a guide. We had a bad experience at Dobanhace palace... the guide was suppoused to meet us after a first part of the tour to get us into the harem section. When we came out, he already left, claiming that he waited for 5 minutes and had another tour. On the brigth side, the whatsapp costumer service team is amazing! They really do a great job.
Claim your business profile now and gain access to all features and respond to customer reviews.
Istanbul E-pass is a digital sightseeing card that gives you access to 100+ top attractions and guided tours in Istanbul. Enjoy instant delivery, skip-the-line entry, and flexible pass options while saving up to 70% on regular prices. Discover Istanbul easily, affordably, and your way with Istanbul E-pass.