What we encountered at this airport was simply inhumane. On November 2, 2025, my family was denied boarding despite checking in and paying for our seats. The staff closed the gate too early, and despite my mother's health issues, no one offered assistance. We rushed to the gate only to find the agents ignoring us. We ended up having to buy new tickets at an exorbitant price, with no help or compassion shown. This was not merely poor service; it was cruel.
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