I encountered an issue with a Macbook that might have a faulty battery. When I called to schedule an appointment, I was quoted £250 for a topcase and battery replacement, which seemed reasonable given the brand. After agreeing to the quote and arriving for my appointment, I was informed that I would need to pay a non-refundable £45 fee, followed by a charge of "between £300-£400 for the repair". They couldn't provide a precise quote without the initial fee. I requested the replacements without a diagnosis, but was still told the fee was necessary. This experience wasted my time, and now I have to visit an official store where diagnostics are complimentary.
Claim your business profile now and gain access to all features and respond to customer reviews.
At iStore we sell and service Apple products with all the must have accessories. Online or in-store we're here to help you get the most out of your Apple products. iStore is an Apple Premium Reseller and Apple Premium Service Provider based in the UK.
