Terrible…followed their size chart and the watch band was digging in to the point of cutting off my circulation. The band was not at all stretchy like my last one despite it being the same style. When I contacted them they said I must have ‘measured my wrist too tightly’ which wasn’t the case. When I provided photographs they said it looks like the measuring tape is cutting in but the measurement was within the size range by 4mm (a comfortable margin of error for one to measure their wrist whilst also taking a photo at the same time). Anyway istrap REFUSED to take accountability for the fault (have previously purchased the same watch strap in different colour but same size and they are visibly different lengths too.) Just save you pennies and shop with a company who values their customers enough to create an accurate size chart or own up to errors resulting from the inaccurate information they share with their customers.Edit: have sent 2 emails to customer service this week requesting to swap the band (postage at my cost) and have not received a response, please reply before you refuse to swap the band because the 30 day time frame runs out.
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Switch Things Up! Every #AppleWatch strap for every you. We’re a friendly, fun bunch of humans with great taste.
