Within two minutes of ordering, i asked for a refund due to the confusion of the product price actually being in USD not AUD. My refund was denied because they said my order had left for shipping already due to ready to go packaging. I did not pay for express shipping. So dont bother being scammed. All orders are 'express' shipped.
After emails going back and forth, they told me they could refund me. Initially Id asked for a partial refund as I ordered the cards too. But after their misleading and false information, I wanted a full refund. They were not truthful, how can I trust what they have written on their website about their product?
Very annoying process that I've had to go through. I have contacted my bank and Paypal who have all the emails. They will be dealing with them to get a complete refund.
Very annoying and time consuming process that shouldve been a resolvable issue from the get go.
Dont risk buying from them.
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