I purchased an account from Itemku, but the seller performed an 'Account Pullback' (reclaimed the account) within the warranty period. I provided clear evidence to Support (Ticket #3539833) showing 3 matches played by the seller on March 13, 2026, at 19:49, after I lost access.
Despite the clear evidence of fraud and the seller withholding original recovery data, Itemku Support closed my ticket claiming the warranty expired, even though the breach happened while protected. They are protecting scammers instead of buyers. Avoid this platform if you want your money safe.
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