Extremely poor service! One star because there’s no option for less! My order was sent to a post office! I waited all day for a delivery that never came! No one recorded on CCTV either. I had to visit two different post offices searching for my order, which was frustrating as the poor officer was only available for a limited time. A complete waste of time! If I had to pick up the item myself, I would never have placed the order! I paid for delivery, not collection! Why doesn’t your unreliable courier deliver or redeliver the next day? Terrible service; I will never order from this company again!!!
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Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more.
At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them.
Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy.
ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.
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