I feel like I need to review ITVx because I feel outraged with them. Firstly, the app is atrocious - it freezes, goes blank mid programme, prevents you from continue watching from where you left off, takes you back to the home page mid programme, the volume malfunctions and it takes you back to terrestrial TV when you're watching a programme in the app. This is a persistent issue that makes watching programmes on the app pointless because it is so frustrating and annoying, and it's been going on since the app first appeared.
Secondly, I am furious that ITV have prevented BT customers from fast forwarding through advertisements. I can only assume that BT have been paid a substantial amount of money for this. My monthly payment as a BT customer is already too high, we have to pay a ridiculous amount of money for a TV licence, and now if I want the freedom to skip through advertisements I have to pay ITV a monthly fee to do so on the app, and don't get that option on terrestrial TV (although I have a feeling that it won't be long before they offer the chance for customers to pay a fee in order to skip through ads). This is in my opinion, disgraceful. Yet again, it is profit before people. And the laughable thing is, the app doesn't even work properly. ITV should be ashamed about this - they don't care about their customers, they care about money. I no longer watch anything on ITV, and if there is something I would like to watch I purchase on Blu-Ray because it's cheaper and I can watch it as many times as I like for free, without ads.
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