The customer service is terrible! Like others have mentioned, the sizing for the oversized sweatshirts is completely inaccurate. I've been trying to figure out an exchange for three weeks! Initially, they said they had issues with labels but that I could print my own. I offered to do that but needed the return address. No reply. When I followed up, they mistakenly thought I was handling the return myself. It makes no sense! Three weeks later, the oversized sweatshirt is still in its original packaging. I'm worried they will say it's too late to return. I'll never shop here again!
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