I ordered boots for my wife. They fit a bit large, so I returned them since the size we needed was out of stock. I paid $265, but received only a $199 refund. They charged me taxes and additional fees again. Avoid this company—if you need to return items due to sizing issues, you will incur extra charges. I lost $65 because the boots were too big and a smaller size wasn’t available. My wife loves their clothing, and I had planned to buy more, but not anymore. Customer service is lacking.
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