ivyluna.uk

2.9
2.9 Based on 162 reviews

...

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Susan
DON’T TOUCH THIS BUSINESS !

Clothes are cheap and nasty. Their website looks like a UK business and they even claim to have a London address yet when I tried to return two dresses the day after I received them, I was told it would cost me £20 to £30 postage to return them to China but that I could have 100% as a credit. I chose the credit reluctantly ( as I didn’t think that their clothes were worth having) but none of the codes they sent me would work. It’s all a scam. I have continued to pursue it and they ignore my legal rights AND their own website which clearly promises a 100% no worries 30 day guarantee. They have today offered me a 30% refund as if they were doing me a favour! I am almost £100 out of pocket and the reluctant owner of two nasty polyester dresses

1
Date of experience: Oct 31, 2025

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