ivyluna.uk

2.9
2.9 Based on 162 reviews

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Judith Matharu
Awful quality and nothing like as described- beware!

Buyers beware! Bought earrings as a gift, they looked lovely of course in their photos. They are awful. Faulty too, as one back/ keeper was missing. They are scratched and poorly made. Worthy of the bin, not as a gift for anyone! They are polite and apologetic at customer services and ask you to return items to China, at an extortionate cost. They do not respect UK consumer law for full refunds for faulty or ‘not as described’ items. Eventually you will be offered a gift card or a partial refund of up to 50%. I would avoid at all costs as I think you will be disappointed with the goods you receive.

1
Date of experience: Oct 27, 2025

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