ivyluna.uk

2.9
2.9 Based on 162 reviews

...

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Mrs H Baxter
Dress poor quality - return postage £30

The dress is very poor quality and looks nothing like the one on the website. It is far too long. I went to return it only to find out that although they look as if they have a shop in London it is all coming from China and it will cost £30 to send back the dress which I paid £40 for which I do not think is particularly cheap. Making a return is so difficult you have to email them and then wait for them to respond. I think I will just put this one down to stupidly buying things from websites without checking their trustpilot reviews first.! Maybe they will contact me when they receive my email and offer me something and I will update my Review with that happens but I am not about normal. I would definitely definitely not buy again. You cannot risk this kind of money with no option to return things.

1
Date of experience: Oct 23, 2025

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