ivyluna.uk

2.9
2.9 Based on 162 reviews

...

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Helen Mountfield
Not what it appears

1st thought I was buying from a UK supplier2nd long delivery time3rd brought 3 items in the sale, all cheap fabric would not have paid full price for said items 4th sizing all over the place so needed to return all items. Contacted customer service who came back with a discount to keep the items, again asked for a return form offer a 50% discount to keep the items. Eventually got the form to return only to see that I have to send them back to China at my cost.5th asked to send iten tracked and to say that the value of items is £5 to avoid tariffs! The scepti in me thinks the parcel will be lost and only worth a £5 refund

1
Date of experience: Sep 22, 2025

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