Ordered the 2x 500g jelly belly jelly beans werent dispatched for 2 days states 48 hour tracked delivery didnt recieve until 3 days when they arrived opened box to find BOTH bags were open both on the ends and not like a rip but like if you open a bag of crisps at the ends with a majority of both bags emptied out into the box which wasnt damaged so couldnt be down to packaging/delivery emailed straight away with photos to be told it would be escalated to a manager for them to send a form i can sign to get the issue sorted but no mention of what they class as sorted and 4 days later still no email/form and threw the items away as couldnt be sure they hadnt been tampered with due to both bags open perfectly at the ends so had to of happened at packaging otherwise they would of noticed the contents emptying out when picked up!
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Food and household product supplier. E-commerce business.
