If I could give a NEGATIVE 5 star review for iZotope inc I would. My experience mirrors many others here. Customer support is virtually non existent. It takes them 6/7 days to reply to an email, and when they do they are the opposite to helpful or customer friendly.They DON'T DO:* Software that works* Customer Support* RefundsRX 10 Elements didn't work and they refused my refund saying they don't give refunds. I had to go to the effort of filing a charge back with my bank. This is pending.They don't seem to even handle the customer support / after sales service, they outsource to 'DigitalRiver.com'. Alex L from DigitalRiver.com is a good fit for the company culture - all kinds of useless.From what I can see this company "iZotope Inc" and by extension "DigitalRiver.com" amount to a SCAM. Avoid them both like the plague.
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iZotope, Inc. is an audio technology company based in Cambridge, Massachusetts, United States.