I have a Samsung 24S Ultra and I am unable to connect my hearing aid to my phone.Having sending them back to the factory on numerous time the only answer I could get is " Samsung did a huge update and that's the problem " what! I have Samsung's flag ship phone and that's the reason. This problem has been going on for about one year,and I have been unable to wear my $2500.00 dollar hearing aids? A few weeks ago I got a new tablet and a week ago I tried to connect to my tablet, success! Then every morning I would have to reconnect my hearing aids,that shouldn't happen. Now today after trying six or seven times they won't connect. My conclusion is my Jabra in the ear hearing aids are, not very good and I will never use this company again. I purchased them through Cosco Orillia but they are not the problem. Very poor company extremely poor customer service. DONT BUY JABRA HEARING AIDS.
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