jabra.com

3.9
3.9 Based on 480 reviews

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Customer
Jabra is highly overrated!

I have had Jabra Hearing Aids for two years. Despite the fact that I’ve had about 20 adjustments, these Hearing Aids are very ineffective. I either hear as if I’m talking underwater or it’s so shrill that it makes me cringe. I can’t hear people unless I’m looking right at them. And if they have a low voice, it’s hopeless. If I’m in a crowded room or a restaurant, I’m totally out of the conversation. I bought a Jabra multi mic for hundreds of dollars. It’s a pain in the neck to use. The sound cuts in and out. It helps a bit if you’re sitting at a table of four or six people and put the damn thing in the middle of the table, it does help. You can put it up to the speaker on your TV and that helps too. My warranty expired yesterday and the damn thing broke last evening, too late to call Jabra. A friend had Jabra years ago and said it was an excellent company. She has a new pair and she says they are absolutely a big disappointment. Try and get an appointment to have an adjustment or to get your multi mic functioning. You have to wait two or three weeks. One of their Hearing specialist is inept. She couldn’t figure out how to pair my multi mic to my Hearing Aids and wasted an hour of my time. She finally concluded that the new Jabra multi mic was defective and wanted me to send it back. I got another technician and he was able to make the pairing. These Hearing Aids are definitely limited and it’s a great disappointment to wait two or three weeks and then experience no improvement. I have an appointment with a doctor of audiology. I’m willing to pay three times what Jabra cost just to be able to hear. Being hard of hearing is one of the most depressing experiences one can have. And you can’t appreciate it fully unless it’s happening to you. Good luck to all those in my situation.

2
Date of experience: Jan 31, 2026

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