I would never recommend these hearing aids. I have had mine for about a year (paid extra for a 2 year warranty), and although the sound quality is good, the app is useless because they dont easily connect via Bluetooth, and I am on my 3rd warranty claim. The customer service has been terrible. It was very difficult to find the customer service number in the first place. The first return, and now the third, is because the wires don't seat properly and intermittently disconnect, with increasing poor connection as time passes. The peoblem is not mitigated by replacing the wires. The first time it happened, the customer service didn't listen to what I was telling them and it took some back and forth to get them replaced. The second pair just stopped working one day, about 3 months after I got them. This time, with the connection error again, I have been forced to "schedule an appointment" with a phone tech. The only appointments are 2 or more weeks out. For an issue I had before that was unresolvable by phone, and must obvioulsy be a known issue. It will take another 2 weeks after that to get the replacement, based on my prior experiences. I am not elderly, am a working professional with children, and a month long delay while being unable to converse is unacceptable. Do not buy these, they are junk, and this company is terrible.
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