It's not a scam, and they do have support. I ordered from this website expecting high quality, but it turned out to be a drop shipping site sourcing off-brand items directly from overseas. Unfortunately, the quality is quite poor, especially with the jackets. The website can be misleading; the supposed quality resembles that of budget brands. It's a lesson learned. If they could enhance the quality of their products, they might become a more reliable option.
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