I did not receive my order. The tracking information indicated it was delivered, but that wasn't the case. I contacted the support team, and they claimed it wasn't their responsibility and that I should address the issue with the courier. My agreement was with the seller, and they opted to use that courier, so they should handle the situation with them. However, they are refusing to take responsibility for the undelivered items and will not issue a refund. AVOID THIS SERVICE. The support is terrible.
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